Advanced F&I - Sales Dialogue -3 day 2027

The GSFSGroup Advanced F&I Class builds on the engagement techniques learned in the Core session with refined dialogue behaviors.

With a focus on question structure that uncovers motivation and prevents objections, it will increase your penetration, support compliance, and customer satisfaction. Participants learn how to absorb key information from customer stories, building a bridge that connects the customer to their own desires. Support and improve the predictability of all key performance metrics: time, satisfaction, penetration, and profitability.