This 4-Day Workshop is split into TWO 2-DAY sessions, 4 weeks apart. The workshop will increase performance in your Fixed Operations Department, and deliver team support for your sales volume. As an attendee, you discover the sales and presentation skills that set you apart from the everyday Fixed Operations practices. From Setting Clear Expectations and Building Credibility, to effective Menu Operations, your team members cannot afford to miss this groundwork in becoming masters of service department production. It's not only a great starting point for those just entering fixed operations, but an extraordinary learning experience to improve the results of the veteran Service Advisor, Manager and Director.